Work

Create prompts to help solve problems encountered at work.

Using AI to Solve Problems at Work

The bottom of this page lists common problems encountered at work. The topics range from writing a blog post to generating code and analyzing data. Choose an item not covered here and use one of the LLMs (Gemini, ChatGPT, or Claude.ai) to find a solution.

The problems addressed here are:

Problem 1: Product to Market

Getting a product to market involves creating communication understandable by both the customer and the employees selling the product. For this product, there are three phases:

  • Define the product.

  • Translate the definition to any language that a potential customer or employee uses.

  • Create a Sales Script.

Problem Definition

If you work in sales or marketing, having a sales script to reference when calling a potential customer is helpful. The script can include the product name, features, and pricing. This example creates a product description, a product description translation into Spanish, and a sales script that explains the product's features and pricing.

This problem is solved using three steps, each using a different model. One way to experiment with the differences in models is to use different models with the same prompt and then compare the output.

Step 1: Create a Product Description

The prompt describes that product and its pricing. ChatGPT then asked if I wanted help developing this product, so I asked it to create a document that describes it that I could share with investors.

Model: ChatGPT

OpenAI. (2024). ChatGPT [Large language model]. https://chatgpt.com/c/382cb0b7-20c6-40ef-ab2e-963850f66ac6

I'm working on a product named "No Phish Tonight" that helps prevent phishing attacks. It will be a browser extension. You can run it on any web page, but running it on a web page with an open email will be especially helpful. The extension will locate phishing links and report them to a central service for investigation. Each user will have access to a dashboard to learn more about phishing attempts perpetrated on them. There will be a free play that allows for 1000 free searches. There will be two additional plans: up to 10,000 searches for $5/month and unlimited searching for $15/month.

Step 2: Language Translation

We work with people from many different countries around the world. We often need to communicate with someone who speaks a different language. Whether in person, on a Zoom call, talking face to face, traveling to a country that speaks a different language, or creating product information for customers in another country, we may need to translate. There are many translation options, and GenAI is only one of them.

In this dialog with Gemini, I ask them to translate my No Phish Tonight product description from English to Spanish. The prompt asks Gemini to translate the text shared into Spanish. It takes less than a second to get the translation.

Model: Gemini

Can you translate this text into Spanish: <product description produced in Problem 1>

Step 3: Sales Script

In this dialog, I'm asking Claude.ai to create a Sales Script from the product description I made in Step 1. So the output of Problem 1 is pasted into this prompt where it says <product description produced in Problem 1>.

At the end of Claude.ai's response, it asks, "Would you like me to modify or expand on any part of this script?" I responded that it was good as it was now, but I could return if I found more that I wanted to add to it.

Model: Claude.ai

I've created a description of a cybersecurity product I am working on. Can you create a sales script that could be used to describe this product and its features and pricing to a potential customer or investor? Here is the contents of the product description: <product description produced in Problem 1>


Problem 2: Research with Formatted Output

Many professions require research to create a shared report, write a paper, or provide information for a customer. The report format is essential, and GenAI can generateOpenAI. (2024). ChatGPT [Large language model]. https://chatgpt.com/c/5b8eb438-9a68-4045-a1ba-59cfe1b9e0f6 a text report formatted according to the prompt's specifications.

Problem Definition

A higher education institution studies how to integrate or block the use of AI in courses. Instructors have been tasked with creating reports that address the pros and cons of integrating AI. A report format is required for submittal of the report. The format must summarize an aspect of the problem, provide a bullet point list, and end with a paragraph giving direction.

Model: ChatGPT

Create a report that summarizes the role that AI can play in education. Start with a paragraph that discusses the sentiments expressed by educators and what some of the positive effects of AI can be in education. List a set of bullet points summarizing AI's benefits in education. Add a final paragraph providing direction for using AI in education.


Problem 3: Data in a Tabular Format

Formatting data in a table helps analyze a problem. Gemini is useful for creating tabular data output. Responses that include data provide answers that often lead to more questions. The nature of prompting in AI is an excellent setup for inviting the user to keep asking for more data to help understand a situation.

Problem Definition

The world has been experiencing a gradual earth warming since pre-industrial times, a phenomenon often called Climate Change. The warming of the earth manifests itself in many different ways. Some have questions about whether Climate Change is real. An excellent place to start analyzing this is to ask for data in a tabular format.

This format has two prompts because the data returned by the first prompt triggers a question fed into the second prompt. The first prompt showed triple-digit temperatures for five states in 2024. The second prompt ask for the highest temperatures for each of those states in 1960 to see if temperatures had risen over 84 years.

Model: Gemini

Create a table listing states in the United States that experienced the highest temperatures in 2024. The table should contain two columns: the first column should contain the state's name, and the second should contain the temperature in degrees Fahrenheit.


List of Common Problems Encountered at Work

Product Definition

Blog Post

Social Media Content

Ad Copy

Copy Writing

  • Marketing materials

  • Product descriptions

  • Sales Scripts

Proof Reading/Editing

Summarization

Fact-Checking

Data Analysis

Report Generation

Brainstorming

Decision Support

Troubleshooting

Language Translation

Language Learning

Style and Citation Guides

Software Engineering and Code

  • Generation

  • Explanation

  • Debugging

  • Architecture

Storytelling

  • Scriptwriting

  • Poetry generation

Medical

  • Diagnosis from symptoms

  • Pharmaceutical information

  • Where to find treatment for specific conditions

Legal

  • Information needed to create a will

  • Referrals

  • Document drafting

Finance

  • Learn financial concepts

  • Research and analysis

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